Privacy Policy
Effective as of 6/1/2023
At Verbato, your privacy is of utmost importance to us. This Privacy Policy document outlines how we collect, use, store, and protect your personal information when you use our platform. This policy is in compliance with the California Consumer Privacy Act (CCPA) and applies to our website, products, and services (collectively, "Services") that include AI engines from providers such as OpenAI, AWS, Google Cloud, and others to deliver an AI-powered digital human experience.
By using our Services, you agree to the collection and use of information in accordance with this policy.
We collect several types of information, primarily non-personal information, to provide and improve our Services. Non-personal information is information that is not linked to an identifiable individual and is collected to enhance our Services. While we do not actively solicit personal information, it is possible that users may voluntarily provide such information. Personal information refers to any information that can be used to identify you as an individual. Please note that under no circumstances will we ever ask for sensitive information such as, but not limited to Social Security numbers, credit card details, or health-related data. We strongly encourage users not to disclose any sensitive information while using our Services.
In accordance with the CCPA, California residents have the right to know what personal information is collected, used, shared, or sold, both as to the categories and specific pieces of personal information.
We may store data for machine learning training purposes and to improve our Services. Any personal information you voluntarily provide is at your own risk. We take reasonable measures to protect your personal information but we cannot guarantee the absolute security of your information.
Our Services may contain links to third-party websites and services that are not owned or controlled by Verbato. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Our Services are currently not intended for users under the age of 13. If you are under the age of 13, you are not permitted to use our platform or provide any personal information to our Services. If we learn that we have collected personal information from a child under the age of 13, we will take appropriate measures to delete such information from our records.
California residents have specific rights regarding their personal information under the CCPA. These rights include:
a. The right to request a disclosure detailing the categories and specific pieces of personal information we have collected about you.
b. The right to request deletion of your personal information held by us, subject to certain exceptions.
c. The right to opt-out of the sale of your personal information by Verbato.
d. The right to not be discriminated against for exercising any of your rights under the CCPA.You may exercise your rights under the CCPA by contacting us through the details provided in the Contact Us section of this Privacy Policy. We may require verifying your identity before responding to your request.
We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and consent to abide and be bound by the modified Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please feel free to contact us at support@verbato.ai.
By using Verbato's services, you agree to this Privacy Policy and consent to the collection, storage, and use of your information as outlined above.
In accordance with the CCPA, we do not, and will not, sell your personal information to third parties without your explicit consent. If we ever decide to engage in the sale of personal information, we will notify you and provide you with the right to opt-out of the sale of your personal information.
We take the protection of your personal information seriously. We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. These measures may include encryption, secure data storage, and controlled access to data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Services and submitting your personal information, you consent to the transfer of your personal information to countries outside of your country of residence, including for storage, processing, and use by Verbato in accordance with this Privacy Policy.
By using our Services, you consent to receive communications from us electronically, such as e-mails or notifications through our platform. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at support@verbato.ai.By using Verbato's services, you agree to this Privacy Policy and consent to the collection, storage, and use of your information, including your rights under the CCPA, as outlined above.
Verbato may incidentally retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purpose for which we process your personal information, and whether we can achieve those purposes through other means.
In addition to the rights specifically granted to California residents under the CCPA, all users have certain rights and choices regarding the personal information we collect and store about you, subject to applicable laws. These may include:
a. Access: You have the right to request access to the personal information we hold about you.
b. Rectification: You have the right to ask us to correct any inaccurate personal information we hold about you.
c. Erasure: You have the right to request the deletion of your personal information under certain circumstances.
d. Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.
e. Portability: You have the right to request the transfer of your personal information to another organization, where feasible.
f. Objection: You have the right to object to our processing of your personal information based on legitimate interests or direct marketing purposes.
To exercise any of these rights, please contact us at the email address provided in the Contact Us section of this Privacy Policy.
We will periodically review and update this Privacy Policy to ensure it remains current and accurately reflects our data protection practices. When we make changes to this policy, we will update the effective date at the beginning of this document. We encourage you to review this Privacy Policy regularly to stay informed about our data protection practices.
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at support@verbato.ai.
By using Verbato's services, you agree to this Privacy Policy and consent to the collection, storage, and use of your information, including your rights under the CCPA and any applicable laws, as outlined above.
While this Privacy Policy has been updated to comply with the CCPA for California residents, we are committed to protecting the privacy of all users worldwide. As data protection laws evolve in other jurisdictions, we may update our policies to ensure compliance with those laws. Users outside of California should note that the rights and protections outlined in this Privacy Policy pertaining specifically to California residents may not apply in their respective jurisdictions.
This Privacy Policy shall be governed by and construed in accordance with the laws of the state of California, USA, without regard to its choice of law principles. Any disputes arising out of or related to this Privacy Policy or our Services shall be resolved exclusively in the state or federal courts located in California, USA.
If you have any questions, concerns, or complaints about our privacy practices or this Privacy Policy, please contact us at support@verbato.ai. You are also entitled to file a complaint with the appropriate supervisory authority in your jurisdiction.
By using Verbato's services, you agree to this Privacy Policy and consent to the collection, storage, and use of your information, including your rights under the CCPA and any applicable laws, as outlined above.